Customer care

In IDRO Group we want to do our best to make your experience unforgettable. For this reason, for any need, we always have our customer service available to help you to solve any problem or request.


Need urgent technical assistance on a plant? Call +39 (0362) 2751.1 and one of our operators will be at your disposal to collect detailed information and resolve the problem as soon as possible.


If you prefer to write us (to be able to attach documents, photos or other), you can send an email to the mailbox contacts@idro.net. We will be happy to examine your request and answer you as soon as possible.


Alternatively you can always consult the "Frequently Asked Questions" (FAQ) that customers have sent to us  about our products / services. You could find the answer to your questions directly here. If this is not the case, write to us.

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